Frequently Asked Questions

Can I use my insurance for therapy?

Taíno Counseling does not accept insurance.

We have partnered with Mentaya to help clients use their out-of-network benefits to save money on therapy. Use this tool below to see if you qualify for reimbursement of services.

*We do accept all major credit cards and FSA/HSA cards as forms of payment.

What is the cost of therapy?

- Individual therapy with Nata is $155 per 50-minute session.

- Individual therapy with Damaris is $125 per 50-minute session.

- Individual therapy with Nancy is $155 per 50-minute session.

*If you are in need of a sliding scale option, please fill out the sliding scale application form here. 

What is the cancelation policy?

We require 48-hours notice to cancel your session. If you cancel your session with less than 48-hours notice, your session will be charged in full.

We understand that emergencies happen. Emergencies will be handled case-by-case. In the case of an emergency please let your therapist know so that the two of you can discuss options.

What happens if I miss a session?

If you miss a session without adequately notifying your therapist, your session will be marked as a no-show and will be charged in full.